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FAQ

Clear answers before you decide.

Learn about contacting our team, planning your treatment and staying connected after your visit.

General

How do I get a treatment proposal?

Send photographs of your teeth and, if available, an existing X-ray through WhatsApp. A dentist reviews the information and prepares an initial proposal. Your patient coordinator shares the treatment plan and package quotation. The final clinical plan is confirmed after examination.

Is the consultation free?

Yes. Your initial consultation is free. If you would like to speak to the relevant dentist while considering treatment, we can arrange a video conversation.

Are both clinics authorised for health tourism?

Yes. Both Clinic Kuru locations hold health tourism authorisation.

Do I need to choose a treatment before contacting you?

No. Begin with your concerns. The assessment helps us discuss the options that may be appropriate.

Which clinic will I visit?

Your coordinator confirms the location of each appointment. Our two Balçova clinics are approximately one kilometre apart and share clinical and laboratory resources.

Treatment

Who performs implant treatment?

Both Coşkun Kuru and Dr. Keremcan Kuru perform implant and All-on-4/All-on-6 surgery. Dr. Keremcan Kuru leads advanced surgical cases. Coşkun Kuru also provides prosthetic planning and treatment following complex surgery where appropriate. FP1 planning and treatment are managed by Dr. Keremcan Kuru.

Do you have your own laboratory?

Yes. Design, production and finishing are carried out in our in-house laboratory. The technicians communicate directly with the treating dentists throughout the process.

Can I review the appearance of my smile before treatment progresses?

For aesthetic restorative care, digital design is reviewed by the patient and dentist before the mock-up stage. Shape and shade changes are discussed through the mock-up process. Your dentist also evaluates the clinical aspects of the planned result.

Is sedation or general anaesthesia available?

Where appropriate, sedation or general anaesthesia is arranged at a partner hospital. The arrangements and additional fees are explained individually during planning.

What if the plan changes after my examination?

Your dentist will explain the findings and any recommended changes, including their effect on treatment and costs, before you decide whether to proceed.

Travel & stay

What is included in the travel package?

The quotation includes a thermal hotel for the specified stay, transfers between the airport, hotel and clinic, and the treatment and services listed in your proposal. English-language support is available in the clinic. Additional language support can be discussed on request.

How long will I need to stay?

Our typical aesthetic restoration visit is three days for suitable cases. Implant treatment is usually planned across two visits, with approximately three months between them. The length of each visit depends on the treatment and whether one or both jaws are involved. Your proposal explains your individual schedule.

Aftercare

How do you follow up after I return home?

Your patient coordinator arranges video follow-up with the treating dentist at planned intervals and can help you contact the dentist if you have a concern.

What guarantees do you offer?

Clinic Kuru provides a lifetime implant guarantee and a 10-year guarantee for prosthetic restorations, including veneers and zirconia restorations. Ask for the written coverage and conditions relevant to your treatment before proceeding.

What would I pay for a guarantee-related return visit?

There is no charge for covered clinical work at our clinics, and Clinic Kuru provides the transfers. You cover your flight and hotel expenses.

Question not on the list?

Your patient coordinator can answer your questions on WhatsApp or by email.

Chat with our patient coordinator
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